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Services in store

Returning items purchased in store

If you are not completely satisfied with your in-store purchase, you can return it by bringing it to the Ferrari store of your choice or by following these easy steps:

  1. make sure that the items are in the same condition in which you received them, including all tags
  2. fill out the dedicated Return form, enter your information and select your preferred store
  3. select the time of day in which you wish to be contacted and the reason for the return
  4. you will be contacted by our staff for more details.

Reserve in store

Isabel Marant’s "Reserve in store" service allows you to verify the availability of the items you are interested in online, and reserve them for a chance to try them on in a store.

Choose the size and/or color combination on the item page and check the availability. If the item is available, select the store where you would like to reserve them and enter your personal details. You will be contacted by one of our staff to confirm your reservation.

Book an Appointment

You can book an appointment at an Isabel Marant store to discover our collection and receive assistance from our dedicated staff.

Book an appointment, choosing the store and entering your information. You will be contacted by our staff to choose the time and date of your appointment.

The service is complimentary and is available in some selected stores.

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