- make sure the items are in the original condition, all tags and packaging included
- put the items into the original box (or another sturdy box) and bring them to one of our stores, along with the delivery note and the return label, both included in the original package.
You can only return items within the same country the parcel was delivered. Stores in different countries will not be able to accept your returns.
It won't be possible to get an instant refund in store for orders placed online.
At the moment the service is available in the following stores: