Privacy Policy

Welcome to the ISABEL MARANT website, managed by YOOX NET-A-PORTER GROUP S.p.A. ("YOOX NET-A-PORTER GROUP"). YOOX NET-A-PORTER GROUP and ISABEL MARANT ask that the user carefully read the Privacy Policy for www.isabelmarant.com.

Definitions

Personal Information – all of the information that directly or indirectly refers to an individual;

Interested Party – individual, user of www.isabelmarant.com, person to whom the personal data refers;

Processing of personal data – any operation (act) whatsoever, or set of operations (actions) that are performed with or without the use of automated means; these operations include: the collection, registration, storage, modification (updating, correction,) extraction, use, transfer (distribution, access,) anonymisation, blockage and deletion of personal data;
Personal data operator – the legal entity YOOX NET-A-PORTER GROUP S.p.A., with registered office at via via Morimondo, 17 – Milano 20143, Italy, recorded in the Milan Companies Register, Tax ID and VAT Reg. No. 02050461207, having share capital of 1,338,942.89 (hereinafter "YOOX NET-A-PORTER GROUP"), which completes and organises the processing of personal data, the content of the personal data to be processed, and the operations performed with such personal data;

Brand Isabel Marant - I.M. PRODUCTION SAS, ("ISABEL MARANT"), with registered office at 50, rue Croix Des Petits Champs, 75001 Paris, France, France registered in the Companies Register of Paris with Tax ID (and VAT Reg.) No. FR 88 403 243 058 is the producer and sole owner of the products sold, as well as the sole owner of the intellectual property deriving therefrom (hereinafter ISABEL MARANT).

YOOX NET-A-PORTER GROUP and ISABEL MARANT are acting jointly as owners of the website www.isabelmarant.com.

Policy and principles of the personal data processing

This Privacy Policy is a public document that was created to directly inform the interested party, as well as the people involved with the processing of such data, about YOOX NET-A-PORTER GROUP's compliance, on behalf of ISABEL MARANT, with the legislation on personal data protection.
This Privacy Policy applies in the following cases:

  • during navigation on www.isabelmarant.com, when no purchases are made, as well as during use of the services offered on www.isabelmarant.com, even when not registered under MYACCOUNT;
  • during registration in MYACCOUNT, and when accessing www.isabelmarant.com via social networking;
  • during purchases on www.isabelmarant.com.

YOOX NET-A-PORTER GROUP and ISABEL MARANT ask that the user carefully read the General Terms and Conditions of Use of www.isabelmarant.com, which contain useful information on the security systems used on this website.
YOOX NET-A-PORTER GROUP, as a personal data operator, acts in conformity with the principles defined by the legislation, guaranteeing the protection of human rights and fundamental freedoms with regard to the processing of personal data of a user of www.isabelmarant.com.
YOOX NET-A-PORTER GROUP processes personal data in a legal and accurate manner.
YOOX NET-A-PORTER GROUP determines the purposes and tools for processing the personal data of users of www.isabelmarant.com, as well as the necessary security measures, in conformity with the level of protection with which YOOX NET-A-PORTER GROUP operates on www.isabelmarant.com.
YOOX NET-A-PORTER GROUP does not process personal data that is incompatible with the purposes of personal data collection.
YOOX NET-A-PORTER GROUP does not collect any personal data that goes beyond the declared purposes of processing the information collected.
YOOX NET-A-PORTER GROUP does not request that personal data be entered when it is possible to provide the required services without using such data (for example, in the case of an opinion survey that is being conducted to improve the quality of service, or in the case of sending a Newsletter,) or through other methods that allow the interested party to be identified only if needed or upon request of the authorities or police force (such as, for example, for data relating to traffic and to remaining on a website or at an IP address.)
YOOX NET-A-PORTER GROUP respects the right of the user of www.isabelmarant.com to access his/her own personal data, as well as the right to access information regarding the operations performed with his/her own data. During personal data processing, YOOX NET-A-PORTER GROUP guarantees the accuracy, and where appropriate, pertinence of the data for the purposes of such processing.
YOOX NET-A-PORTER GROUP guarantees that the user will be able to exercise his/her own rights to delete and update incomplete or inaccurate personal data.
YOOX NET-A-PORTER GROUP provides for filing personal data in a way that allows the interested party to be identified for the period needed, for the purposes for which the data was collected and subsequently processed and, in any event, in conformity with the applicable law.
YOOX NET-A-PORTER GROUP is not liable for personal data or other data from third parties that is sent by the user to www.isabelmarant.com.
This Privacy Policy provides all information that is needed to understand the principles of personal data processing on www.isabelmarant.com.
To obtain additional information on the Privacy Policy, the user may contact YOOX NET-A-PORTER GROUP, by phoning or writing an email to Customer Care, and selecting "Privacy" as the topic.

Purposes of personal data processing

YOOX NET-A-PORTER GROUP processes the personal data of users of www.isabelmarant.com in conformity with the personal data protection legislation for the following purposes:

  1. use of www.isabelmarant.com and its services;
  2. performance of the contract for sale of goods offered on www.isabelmarant.com, to which the interested person is a party. For more detailed information, the user is asked to read the General Terms and Conditions of Sale.

YOOX NET-A-PORTER GROUP, in particular, processes personal data in the following cases:

  1. registration on the website and use of the services offered at www.isabelmarant.com, such as, for example, the benefits proposed in MYACCOUNT (Wish List and many others,) and the sending of the Newsletter;
  2. order fulfilment and related activities;
  3. the possible transfer to ISABEL MARANT of user data that is useful for following up on marketing initiatives and services, when expressly requested by the user;
  4. payment management, by payment card: in this case, the personal data issued during the purchase process (name and number on payment card, billing and mailing address) is sent to the company, which conducts a security check on the payment operations;
  5. preparation of the user's technical and sales requests: when technical support is contacted, YOOX NET-A-PORTER GROUP processes the personal data to provide the necessary information on use of the website; during use of the services in the Customer Care section, the processing of personal data is strictly functional, in order to follow up on the user's request.
  6. the transfer to ISABEL MARANT of the interested party's personal data, when forwarded through a request to evaluate an application to join the workforce of ISABEL MARANT, by sending a CV.

The personal data may be used in other processing operations other than those indicated above, but strictly within the limits of the purposes for which the personal data was collected. YNAP NET-A-PORTER GROUP S.p.A. has been considered by the authority Roskomnadzor compliant with the Russian Federation on personal data.

Terms of processing personal data

The user's personal data is processed primarily using electronic and telematic means by YOOX NET-A-PORTER GROUP, ISABEL MARANT and by other third parties.
The personal data is processed with the interested party's consent.
The personal data of the user of www.isabelmarant.com cannot be transferred abroad in countries that are not party to the Strasbourg Convention of 1981 regarding the protection of people, as concerns the automated processing of personal data, nor transferred to countries not included in the list of countries that provide adequate protection of personal data (this list is confirmed by the entity authorised to protect personal data in the user's country) without the interested party's prior consent. Data needed to perform a sales contract entered into with YOOX NET-A-PORTER GROUP for the provision of the products of www.isabelmarant.com (as in all other cases provided for by law) is an exception to the above.
In these cases, the transfer of personal data to these countries will only be carried out when performing certain contracts between YOOX NET-A-PORTER GROUP and the companies that process the personal data, in conformity with the applicable law, merely for the purposes connected to the provision of services on www.isabelmarant.com.
YOOX NET-A-PORTER GROUP can transfer users' personal data to ISABEL MARANT for direct marketing purposes, to send communications about new commercial initiatives that are exclusively connected to the activities and services of this website via email, and potentially through other means of contact, only after having received the interested party's consent.
YOOX NET-A-PORTER GROUP may involuntarily obtain access to the personal data of third parties, which is communicated to YOOX NET-A-PORTER GROUP, in particular when the user of www.isabelmarant.com purchases merchandise to be sent to the address of said parties, in other words when the user of www.isabelmarant.com pays for merchandise that is delivered to another recipient, or when the user of www.isabelmarant.com wants to recommend services or certain products for sale on www.isabelmarant.com. In these cases, in which it is impossible to determine the identity of the interested party, YOOX NET-A-PORTER GROUP asks the user to make sure to get the consent of these parties, and that these parties be informed of this Privacy Policy before providing third party data. In the absence of such consent, the user of www.isabelmarant.com is the only one liable in relation to the communication of information and data relating to third party subjects (as well as in relation to any other use of such data that is incompatible or illegal.) YOOX NET-A-PORTER GROUP also notes that in these cases, third party consent is not required if the personal information of these parties has already been disclosed to YOOX NET-A-PORTER GROUP during a previous purchase on www.isabelmarant.com in its name.

YOOX NET-A-PORTER GROUP reserves the right to remove all MYACCOUNT accounts and the relative information in cases in which:

  1. their content is illegal or damages the image of YOOX NET-A-PORTER GROUP, of ISABEL MARANT, of the products sold or of third parties;
  2. the data refers to illegal or defamatory activity;
  3. the content is pornographic in nature;
  4. the content promotes violence or racial, sexual or religious discrimination.

The personal data of users of www.isabelmarant.com is kept by YOOX NET-A-PORTER GROUP until consent to processing is revoked by the interested party. Within a maximum of thirty days, starting from the achievement of the treatment’s purpose, in case of a user who has not requested the activation of additional services, YOOX NET-A-PORTER GROUP ends all treatments and in consequence deletes all related personal data. In the event that the interested party wants YOOX NET-A-PORTER GROUP to suspend processing of its personal data or to update such data, s/he may contact YOOX NET-A-PORTER GROUP by phone, or by sending an email to Customer Care, selecting "Privacy" as the topic.

YOOX NET-A-PORTER GROUP may transfer to ISABEL MARANT the personal data of any party that has expressed a desire to present an application to join the ISABEL MARANT workforce, by sending a CV.
Any user may apply for professional opportunities at ISABEL MARANT. In this case, YOOX NET-A-PORTER GROUP and ISABEL MARANT manage this data exclusively for the purposes indicated above, and in conformity with the applicable law. YOOX NET-A-PORTER GROUP and ISABEL MARANT will not under any circumstance communicate this personal data to third parties.
Furthermore, the personal data will be collected when managing requests for information from journalists, the media and press agencies, as well as when sending press releases. YOOX NET-A-PORTER GROUP can transfer to ISABEL MARANT personal data of third parties who are interested in undertaking commercial relationships with ISABEL MARANT, merely for this purpose.

Transfer of personal data to third parties

The personal data of a user of www.isabelmarant.com is not transferred to third parties for purposes that have not been provided for in the legislation, or that are not in conformity with the information declared for data processing, , if it is required by the applicable legislation, the transfer of personal data to third parties and the processing of such data by them, cannot take place without the prior consent and notification to the interested party.
The personal data may only be transferred to third parties when it is necessary to prepare orders, for purposes related to the sale of ordinary products, to perform the purchase contract and in general for the execution of the purchase contract between YOOX NET-A-PORTER GROUP and the user.
For these purposes, the personal data is transferred to certain companies which, in conformity with the instructions of YOOX NET-A-PORTER GROUP and the common legal obligations, prepare the personal data exclusively for the purposes of performing the contract for sale of goods and for the provision of services offered in www.isabelmarant.com.
The parties involved in personal data processing are:

  1. the Data Centre - for purposes related to the positioning of the servers of YOOX NET-A-PORTER GROUP on the territory of the Russian Federation;
  2. the Bank - for the purposes of processing payment;
  3. the Mail - for purposes related to sending and delivering the products purchased on www.isabelmarant.com;
  4. the Call Centres - for purposes related to the operation of the call centres and Customer Care for users of www.isabelmarant.com.

YOOX NET-A-PORTER GROUP checks that the activities of the companies that process the personal data at the instruction of YOOX NET-A-PORTER GROUP are in conformity with the guidelines provided and the applicable personal data protection legislation concerning the protection of personal data. As required by applicable law, any transfer of personal data to the entities above referred is carried out on the basis of specific agreements, containing, among other things, confidentiality clauses and non-disclosure of data and whose violations lead to the application of sanctions to the transgressors.
Furthermore, in case of expressed and motivated request, the personal data may be transferred to the authorities or police force in conformity with the applicable law (for example, if YOOX NET-A-PORTER GROUP intends to investigate possible fraud on www.isabelmarant.com).
For a complete list of the entities authorised to have access to personal data, the interested party may consult YOOX NET-A-PORTER GROUP by phoning or sending an email to Customer Care, and selecting "Privacy" as the topic.

Optional or mandatory nature of providing personal data

The personal data that is provided to YOOX NET-A-PORTER GROUP (in particular, the last name, first name, email, mailing and billing addresses, security code of the payment card, telephone number) are needed to prepare the purchase order for items bought on www.isabelmarant.com, to provide other services on this website, upon request of the interested party, as well as in the event such data is needed to perform obligations imposed by the legislation.
The refusal to provide personal data to YOOX NET-A-PORTER GROUP that has been indicated to be mandatory, could make it impossible for YOOX NET-A-PORTER GROUP to process a purchase order for the products sold on www.isabelmarant.com, or could cause it to deny the provision of other services offered on www.isabelmarant.com.
The (*) symbol is placed alongside mandatory information, and specifies whether or not it is mandatory to provide certain information.
Additionally, communication of personal data to YOOX NET-A-PORTER GROUP other than that needed to perform the contractual obligations, or provide the necessary services, is optional, and has no impact on the use of this website or the services offered, or on the purchase of goods on www.isabelmarant.com.
Failure to provide optional personal data does not entail any consequence or loss of benefits for the user.

Rights of the interested party

The interested party is entitled to obtain information from YOOX NET-A-PORTER GROUP at all times that relates to the processing of his/her personal data, including:

  1. confirmation of personal data processing by YOOX NET-A-PORTER GROUP;
  2. the legal basis for processing personal data;
  3. the purposes and procedures for processing personal data;
  4. the name and address of YOOX NET-A-PORTER GROUP, the information on the parties (with the exception of YOOX NET-A-PORTER GROUP employees) who have access to the personal data or to whom the personal data could be communicated, based on a contract with the operator, or on a legal basis;
  5. the personal data processed, relating to the interested party and the source of that data;
  6. the terms for processing personal data, including the amount of time it will be kept;
  7. the procedure by which the interested party can exercise his/her rights;
  8. information regarding a potential cross-border transfer of personal data;
  9. the name or trade name, last name and address of the individual or legal entity processing the personal data on behalf of the operator, if processing has been entrusted to third parties;
  10. other information as provided by the applicable legislation.

Some of the information on the list that is already contained in this Privacy Policy.
To obtain the information above, the user can contact YOOX NET-A-PORTER GROUP by phoning or sending an email to Customer Care, selecting "Privacy" as the topic.
Furthermore, the interested party is entitled at all times to request that YOOX NET-A-PORTER GROUP perform, or that s/he be able to independently perform, the following operations:

  1. updating of own personal data, its blockage or deletion in the event that personal data is incomplete, obsolete, inaccurate, has been unlawfully obtained, or is not necessary for the purposes of the processing declared, and to be able to take action in court to protect his/her rights;
  2. to oppose, in part or in full, the processing of personal data, including for the purposes for which it was collected;
  3. to oppose, in part or in full, the processing of personal data for advertising or direct marketing purposes, to conduct market research for receipt of sales information materials.

The interested party may freely, and at any time, exercise his/her own rights, in accordance with the current legislation, and may contact YOOX NET-A-PORTER GROUP by phoning or sending an email Customer Care, and selecting "Privacy" as the topic.

Consent and denial of the interested party.

YOOX NET-A-PORTER GROUP processes personal data only after receiving the voluntary express consent of the interested party.
In order for promotional material, direct marketing material or other commercial communications relating to the services provided by YOOX NET-A-PORTER GROUP to be sent via email and potentially by other channels (such as, for example, sending the Newsletter) the user must first provide his/her express consent.
Periodically, in conformity with the applicable law, the consent of the interested party is required from YOOX NET-A-PORTER GROUP in advance, and such party may freely provide consent using the procedures indicated.
YOOX NET-A-PORTER GROUP informs the interested party that, under the current legislation, consent is not required and YOOX NET-A-PORTER GROUP may process the personal data of a user of www.isabelmarant.com in cases in which this processing is necessary to perform the obligations imposed by law, or when this processing is necessary to prepare the orders completed by the user (for example, for the purchase of goods at www.isabelmarant.com or when specific services are requested through www.isabelmarant.com).
In any event, YOOX NET-A-PORTER GROUP and ISABEL MARANT guarantee to users of www.isabelmarant.com the right to revoke their consent to the requested marketing services (for example, the sending of the Newsletter at any time whatsoever).

Security measures

YOOX NET-A-PORTER GROUP adopts the necessary measures to guarantee the security and protection of personal data, in order to prevent unauthorised access, communication, accidental or unlawful deletion, accidental loss, modification, or any other unlawful form of personal data processing pursuant to the terms of this Privacy Policy.
Nevertheless, YOOX NET-A-PORTER GROUP cannot guarantee to its users that the measures adopted for the website's security and for the transmission of data and information on the website will limit or exclude any risk of unauthorised access or the dissemination of data by devices belonging to the user.
In order to minimise the risks, we advise making sure that your own computer is equipped with suitable software for protecting the transmission of incoming and outgoing data over the network (such as up-to-date antivirus systems), and that your Internet service provider has adopted suitable measures to ensure the security of data transmitted over the network (such as, for example, firewalls and antispam filters).
On www.isabelmarant.com, each purchase is made with the utmost security thanks to the use of the most advanced technological and encoding systems (SSL).

Cookies

www.isabelmarant.com uses automatic data collection systems, such as cookies files.
Cookies are a set of information that is sent by a server to the browser and to the user's device.
Therefore, the user's IP address and other information relating to the user's data traffic or preferences are automatically collected during navigation on the website.
The data is processed anonymously and aggregated for sales purposes, therefore, the cookies do not contain information on personal data, but allow the user's own traffic data on www.isabelmarant.com to be associated with him.
This data is collected automatically through cookies during navigation, and is not used to identify the interested party.
Marketing cookies have the purpose of improving the user's navigation experience on www.isabelmarant.com, improving the acquisition process, and improving the service of ISABEL MARANT: during navigation on www.isabelmarant.com, these cookies optimise the user's experience according to his/her interests and preferences. Cookies allow third parties to propose sales offers to the user from ISABEL MARANT on partner websites. Any information that is received by third party cookies is not controlled by YOOX NET-A-PORTER GROUP, but by said third parties.
Social networking cookies allow there to be interaction on the website between social networks and the user of www.isabelmarant.com.
The cookies are saved on the server of YOOX NET-A-PORTER GROUP, and no one has access to the information contained therein. The information collected with the assistance of cookies is processed by YOOX NET-A-PORTER GROUP and by ISABEL MARANT anonymously, and is aggregated to optimise its own services and the website, in conformity with the user's requirements and preferences.
Each browser makes it possible to disable cookies. The deactivation methods are found in the "Settings" section of each browser.
Permission to use cookies is necessary to use the website and its services, including when purchasing goods.
If the user partially or fully disables cookies, YOOX NET-A-PORTER GROUP and ISABEL MARANT cannot guarantee that all of the pages of www.isabelmarant.com will display properly, or that specific services will function optimally (for example, as concerns saving products selected for purchase in the cart).

Links to other websites

www.isabelmarant.com contains links to other websites that may not have any connection to www.isabelmarant.com or to YOOX NET-A-PORTER GROUP, or to ISABEL MARANT.

YOOX NET-A-PORTER GROUP and ISABEL MARANT do not control, nor do they monitor these websites and their content.
YOOX NET-A-PORTER GROUP and ISABEL MARANT are not responsible for the content of these websites, or for the rules adopted by them, including as concerns the privacy and processing of the user's personal data during their navigation operations.
YOOX NET-A-PORTER GROUP and ISABEL MARANT ask that the user pay attention when connecting to these websites through the links on www.isabelmarant.com, and pay careful attention to their privacy policies. The Privacy Policy of www.isabelmarant.com does not apply to third party websites.
www.isabelmarant.com provides links to these websites only to facilitate the user in his research and navigation, and to facilitate hyperlinks to other websites. The activation of links does not entail any recommendation or indication from YOOX NET-A-PORTER GROUP or ISABEL MARANT for access and navigation on these websites, nor any guarantee regarding their content, the services, or products provided and sold by them to Internet users.

Contacts

For any further information, the user can contact YOOX NET-A-PORTER GROUP by phoning or sending an email to Customer Care, selecting "Privacy" as the topic.

Applicable law

As YOOX NET-A-PORTER GROUP is an Italian company, it operates in conformity with Italian legislation. Furthermore, the website: www.www.isabelmarant.com/ru acts in conformity with the Russian legislation on personal data protection.
Any dispute, disagreement or claim arising from the use of the websites of YOOX NET-A-PORTER GROUP shall be subject to the exclusive jurisdiction of the Courts of Milan (Italy).
Should further information on individual rights be needed, or information regarding the personal data protection legislation, the user may visit the Federal Service on Supervising Communications, Information Technology and Mass Media's website http://rkn.gov.ru/personal-data/.

Changes and updates to YOOX NET-A-PORTER GROUP's Privacy Policy

YOOX NET-A-PORTER GROUP, as operator, is entitled to modify or simply update, in part or in full, the Privacy Policy on www.isabelmarant.com, including in consideration of the modification of legal or regulatory standards that govern this subject matter and protect the rights of the users of www.isabelmarant.com.
Changes and updates to the Privacy Policy will be notified to the user as soon as they are made and approved.
YOOX NET-A-PORTER GROUP advises regularly accessing this section to verify publication of the most recent and updated Privacy Policy of YOOX NET-A-PORTER GROUP.

Last updated June 2017

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